What we guarantee, in plain words

Privacy and security are what we sell — so our own infrastructure has to be exemplary. Here is what we actually guarantee, without acronyms. The technical detail is further down, folded away for whoever wants it.

Your guarantees, in 5 points

1. You sign a contract that binds us

   Before you upload a single document you sign a data processing agreement: it states in writing that the documents are yours, that we only handle them to run the service, that we never hand them to anyone else, and that we delete them when you ask. If we broke it, you would have a contract in your hands — not a promise on a web page.

   Read the agreement · Who else is involved

2. Nobody reads your documents

   Not our technicians, not an outside supplier. Reading your content in the clear is not part of anyone's job: there is a single emergency procedure, it leaves a trace, and if it were ever used you would be told.

3. Nothing you write trains an AI

   Not ours and not anyone else's. Your files never reach a public AI service. Each customer has separate encrypted storage, so your content cannot surface in another customer's answers.

4. You always know where your data is working

   The two lines are different on purpose — pick the one your profession needs.

   Privacy Agent

   • In Europe by default · GDPR and data processing agreement
   • A whole isolated machine, yours alone, for the time you use it
   • Never used for training; separate customer storage prevents cross-customer answers
   • Sealed Confidential hardware is optional and may run outside the EU only if you choose it

   Business Agent

   • Servers in Europe · GDPR
   • Your own isolated space, with separate storage for each customer
   • Never used for training; your content cannot surface in another customer’s answers

5. You know what becomes of your documents

   By the hour

   When you disconnect, the machine and its disks are destroyed: download what you want to keep before you finish.

   Monthly plan

   Your document space stays encrypted for as long as you decide, and you can wipe it in one click. Each working session still starts clean.

Honesty. We don't promise "zero-knowledge": any system that processes data decrypts it in memory in order to work on it. What we promise is who can see it and for how long — and every line of that can be checked by an independent auditor.

Real status, no fake badges

Note: GDPR and HIPAA are not certifications. We will never display a badge we haven't earned.