An AI concierge for your rooms. Available during the agreed active hours.
Website and listing content, replies to booking enquiries and guest messages, review responses and email offers — written for you around the clock, on infrastructure that keeps your guest data yours. It answers guests at 2am, so no booking slips away.
🔒 AI available during agreed active hours that fills your rooms — and your guest, booking and email data stays yours, never handed to AI like ChatGPT, Claude, Gemini or Grok.
Guests ask questions at all hours and expect an answer now. Writing listings, answering messages and replying to reviews eats the day. AI like ChatGPT, Claude, Gemini and Grok helps, but every guest name and booking you paste in becomes theirs. You want more direct bookings without giving your guests away.
What you can do with Hotels & B&Bs
Answer a late-night booking enquiry before the guest books elsewhere
Write room descriptions and a local area guide for your website
Reply to the week’s reviews and send a seasonal offer to past guests
Website and listing content
Guest messages and enquiries
The tools we set up for your sector — ready from day one. Add more anytime.
Start today, no commitment
3 hours · $21
A private machine, yours alone — Ready in 15–30 minutes
What you get, guaranteed
- Servers in Europe · GDPR
- Your own isolated space, with separate storage for each customer
- Never used for training; your content cannot surface in another customer’s answers
What happens to your documents
When you disconnect, the machine and its disks are destroyed: download what you want to keep before you finish.
No subscription · 30 days to use them · Data processing agreement
Need dedicated capacity? A machine sized to your measured workload: Custom quote →
What it does for you
Website and listing content
Room descriptions, area guides and listing texts that make guests want to book, in your voice.
Guest messages and enquiries
Replies to booking enquiries and guest questions — check-in, directions, tips — at any hour.
Review responses
Warm, on-brand replies to reviews on Booking, Google and TripAdvisor, good and bad.
Email offers and updates
Pre-stay emails, seasonal offers and win-back messages to bring past guests back.
Who it’s for
- Hotels and boutique hotels
- B&Bs and guesthouses
- Holiday rentals and apartments
- Small hotel groups
Data that stays inside
- Guest and booking data
- Email and marketing lists
- Reviews and reputation
- Rates and availability
Compliance
- Your data stays yours — guest and booking data never handed to AI like ChatGPT, Claude, Gemini and Grok or used to train models
- GDPR — guest, booking and email data handled in line with the rules
- Data kept in Europe — on your own server or dedicated infrastructure in the EU
Frequently asked questions
Does it answer guests on its own?
It writes the reply ready in your tone, so you can send it as is. For simple, common questions — check-in times, directions, parking — you can let it answer directly, and you decide what it handles.
Do my guest and booking details go to an AI like ChatGPT or Claude?
No. The AI runs on your own infrastructure or a dedicated environment in Europe. Your guest data is never sent to AI like ChatGPT, Claude, Gemini or Grok, nor used to train models.
Can it really answer at night and on weekends?
Yes. It runs on its own, so guest messages, review replies and content keep getting handled at night and on weekends — you review anything important when you are back.
Bring PrivateAI24 Hospitality to your data
Start with just 3 hours — a private machine, only yours. No big commitment.